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AustinLoyal Care Centre
Johor Bahru, Johor, Malaysia
Rating: 1.9 / 5.0 (260 Google reviews) • Care type: Nursing Home + Rehabilitation + Dementia
About this facility
AustinLoyal Care Centre is a private nursing home located in Taman Mount Austin, Johor Bahru, run as an "urban care retreat" focused on rehabilitation-oriented nursing for post-hospitalisation patients. The centre is known for supporting individuals recovering from cancer, stroke, and chronic conditions that affect mobility.
Care services:
Post-hospitalisation nursing and recovery support
Personalised physiotherapy programmes
Blood sugar monitoring and chronic disease management
Wound care including eczema management
Dementia care (confirmed from reviewer accounts)
Nutritional support and dietary planning (including supplement guidance)
What reviewers say (Google, 260 reviews, 1.9★):
Clean, comfortable, and cosy environment
Some residents experienced meaningful activities such as painting, especially beneficial for those with dementia
Positive feedback on rehabilitation support, with staff focused on recovery after surgery
Families appreciated the support for patients with mobility issues and chronic conditions
However, the overall low rating suggests significant concerns or dissatisfaction among many reviewers
Pricing is not published on the operator’s website, so it is advisable to request a written quote during your visit. The facility is wheelchair accessible, with air conditioning in all rooms and 24-hour local nursing staff. Registration status should be confirmed in person. For more details, visit their website.
What to ask on visit:
Is the facility registered with JKM and can you see the certificate?
What is the nurse-to-resident ratio on night shifts?
How are families kept updated on their loved one's progress?
What visiting hours are available?
What is the monthly fee structure including any additional charges?
Pricing
PricingCall for pricing
Care capabilities
Nursing careYes
Dementia careYes
RehabilitationYes
Medical services
PhysiotherapyYes
Wound careYes
Facility information
Visiting hoursSat/Sun & public holidays 12:30pm–4:30pm; weekdays by appointment
Wheelchair accessibleYes
ParkingFree street parking
Religion / denominationAll
Languages spokenEnglish, BM, Mandarin
Last updated2026-05-13
Contact & location
Address1, Jalan Mutiara Emas 3/4, Taman Mount Austin, 81100 Johor Bahru, Johor Darul Ta'zim, Malaysia
Phone+60 19-219 9828
Websitehttp://www.austinloyal.com/
Google Mapshttps://www.google.com/maps/search/?api=1&query=AustinLoyal%20Care%20Centre&query_place_id=ChIJ6XVaCoZu2jERAAzyWRqFJZU
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